01. Introduction

• Ravenhall Indoor Cricket Centre values your privacy and is committed to protecting your personal information.
• This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

02. What Information We Collect

• Personal details such as your name, email address, and phone number when you make a booking or contact us.
• Payment information when transactions are made through our booking system (Note: payment data is securely processed by third-party providers).
• Usage data such as IP address, browser type, and pages visited, collected through cookies and analytics tools.

03. How We Use Your Information

• To process bookings and communicate with you about your session.
• To send updates, confirmations, or changes related to your bookings.
• To respond to enquiries and support requests.
• To improve our services and website experience.

04. How We Protect Your Information

• We implement appropriate technical and organisational measures to secure your personal data.
• Our systems use SSL encryption and data access is limited to authorised personnel only.

05. Sharing Your Information

• We do not sell or rent your personal information.
• We may share your data with service providers (e.g. payment processors or email services) to perform services on our behalf.
• We may share your data with authorities if required by law or to comply with legal obligations.

06. Cookies

• Our website may use cookies to enhance your browsing experience.
• You can adjust your browser settings to refuse or alert you to the use of cookies.

07. Your Rights

• You have the right to access, correct, or request deletion of your personal information.
• To do so, please contact us using the details listed below.

08. Links to Other Websites

• Our website may contain links to external websites.
• We are not responsible for their privacy practices and recommend you review the privacy policies of those sites.

09. Updates to This Policy

• We may update this Privacy Policy from time to time.
• Changes will be posted on this page and are effective immediately upon posting.

10. Contact Us

• If you have any questions about this Privacy Policy or how your information is handled, please contact us.