Privacy Policy

1. Introduction

Ravenhall Indoor Cricket Centre values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

2. What Information We Collect

  • Personal details such as your name, email address, and phone number when you make a booking or contact us.
  • Payment information when transactions are made through our booking system (Note: payment data is securely processed by third-party providers).
  • Usage data such as IP address, browser type, and pages visited, collected through cookies and analytics tools.

3. How We Use Your Information

  • To process bookings and communicate with you about your session.
  • To send updates, confirmations, or changes related to your bookings.
  • To respond to enquiries and support requests.
  • To improve our services and website experience.

4. How We Protect Your Information

We implement appropriate technical and organisational measures to secure your personal data. Our systems use SSL encryption and data access is limited to authorised personnel only.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers (e.g. payment processors or email services) to perform services on our behalf.
  • Authorities if required by law or to comply with legal obligations.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse or alert you to the use of cookies.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. To do so, please contact us using the details below.

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for their privacy practices. We recommend you review the privacy policies of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and are effective immediately upon posting.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 admin@ravenhallindoorcricketcentre.com.au
📞 0490 703 772